I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Anonymous Customer TN, United States
2022-08-04
no comment
Don Lewis AR, United States
2024-07-19
We ordered a pair of Trousers. They were too small. We needed them in a hurry so we ordered another pair. We should have " returned" them instead of "exchanged" them. But Julia got it taken care of and things are fine.
MHolly CA, United States
2022-10-05
Great turnaround. Quality clothing.
S. F. CA, United States
2023-08-10
Nice selection of garments, nice quality fabric, and I received the items quickly!
Victor MN, United States
2024-08-22
I had a return that was very easy to handle via email. So pleased as a return customer.