Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Wandering Spirits of the PNW OR, United States
2025-01-10
Excellent customer service and product quality!
Tracey J LA, United States
2022-08-11
Great timely and pleasant
Satisfied Customer TX, United States
2025-01-20
Satisfied.
James NM, United States
2024-09-09
Everything that I have ordered is the best
C Johnston LA, United States
2024-06-29
The quality of the products has never disappointed me. The delivery has always been on time or a day early. Follow guidelines on sizing. Of course Trousers will need to be hemmed. The back side of suspenders may have to be adjusted to allow for the suspenders to properly lay across your back.
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