I emailed a question as to the weight of the Raven fabric and Julia? Julie? responded with a perfect explanation promptly. I ordered by phone and the young man who took my order was just as courteous and competent.

Ordered this product online on a Sunday and received by Wednesday of that week. Was very pleased since it allowed me to wear to a function that Friday. The order process was uncomplicated and the order reply was prompt. The quality of the hat I received was top notch and better than anticipated. I can't wait to utilize in both Revolutionary War and War Between the States re-enactments.

Arrived much more quickly than I expected. They washed well. Excellent fabric. Waist is a smidge too big, but that can be remedied. Overall I am well pleased with my experience and with the product!

Excellent and timely customer service, and a willingness ti answer any questions.

I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.

I purchased a Red Bib shirt which was not the material advertised. This came as a surprise to Customer Service who immediately sent me a return label and RMA. They were great, the company that made the shirt was not following the agreed upon material choice were not so great.