There was an unfortunate misunderstanding regarding an item sent in my last order. The wrong item in the right box from a third party supplier. Historical Emporium tried to correct the matter but the item I ordered was then out of production. I was refunded a significant portion of the outlay and shipping (shipping to Australia is unfortunately expensive) and I must complement Historical Emporium for their efforts to be equitable in such a complex and frustrating situation. Mistakes will happen but Historical Emporium makes a real effort to support their customers and I consider the outcome we reached to be more than equatable. I would still recommend Historical Emporium for your costuming needs. The other items I ordered were, as always, as described and delivered well-packed and very promptly.

Very professional phone help and prompt delivery of a quality product

Always easy to find product and good shipping time.

GREAT PRODUCTS.!!!!!

exchanged wrong size item, my fault, very pleased

I received my order on Monday had a slight issue with the quality of my trunks whenever I got my suit and I knew t hat I had to wear it on Friday. I called customer service and not only was there no questions asked but they had a new suit to me by Thursday. Their name says it all this place is a class act. Thanks Eddie