The overall experience was quite adequate. I had a sizing issue so ordered a larger size and returned the original. The return process was handled in short order. Unique Company and products. Will return as required.

Can't think of any way you could improve.

Na

The item I got was the exact item I was looking for, in size, weight, and appearance. The price with shipping was very reasonable.

Very good customer service.

I love this robe. It is comfortable and very well made. It arrived in record time with no issues.