I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question.
I'm very impressed
The good old days CA, United States
2024-10-06
Contacted the HE just to make sure I was supposed to open the vest pocket with a hem ripper, which they confirmed.
Chris OR, United States
2023-03-28
Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.