After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
GM CO, United States
2024-11-01
After lots of looking to put together a good costume for a Halloween party, the Historical Emporium (HE) site kept being 'the' place with the best options. I always brace myself that the products are rarely as good as the photos but HE just proved to be the exception. Of the several products I purchase, ALL were as good as the images, and exceeded my expectations. Really high quality and very competitive pricing. HE is now my go-to store for historical costume options. Oh ...and I paid extra for expedited shipping and it arrives within a couple days. Kudos for the quick actions as needed and expected!
Dale Corson ID, United States
2024-07-12
Please refer to my review of their merchandise on their website.
Dr Bill WA, United States
2023-12-01
Great service as always.
Dr. S CA, United States
2023-11-24
The owner and staff were above-board accommodating, knowledgeable, courteous, and thoroughly enjoyable. It was a great experience.
Mark7 TN, United States
2023-01-04
I love your product line! Very smooth Christmas transaction. Ordered on-line from my home in Tennessee and had delivered (for Christmas wrapping) to the home in California which id be staying. Customer service caught that i purchased at one location and delivered to another which resulted in a discount on my shipping. High quality merchandise, ALL recipients loved their "stuff".