I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.
Alyl SC, United States
2023-11-03
So glad we discovered you! We will be ordering again and again, and I've already referred you to others!
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Ruthie , United States
2024-07-26
Since I was going to be in town it made sense to just stop in and pick up this order. I was met at the door and warmly welcomed. Nice visit.