I appreciated your customer service rep immediately offering to take my first order over the phone and not directing me to making an online order. She was kind and efficient.
Kay KS, United States
2023-11-08
I purchased this dress to wear with a shawl I made from a pattern in an 1870 issue of Peterson's Magazine. The two garments look fantastic together!
Willie D ID, United States
2021-09-13
When I had a problem with an item I purchased, Historical Emporium was quick to address the issue to my complete satisfaction.
James S TX, United States
2021-09-25
There are a lot of items, but many of the ones I wanted were sold out in my size. I don't blame the seller at all since many people are having trouble getting products in. I would like to see them update their website though. I have been a fan for many years and they still don't have a way to set up an account to save your order or favorites. I'm sure they'd increase sales by doing this one thing.
Sarah VA, United States
2021-11-04
Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.
ClarkB LA, United States
2022-01-13
Quality is better than I expected. Fit is right on again. I'm glad to be a returning customer.