Can't think of any way you could improve.

I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.

Nice quality gauntlets. I wish I got a bigger size but I think they'll stretch. Delivery was within estimated time. Used the white gauntlets for my Duff Man costume.

I was very satisfied with your customer representatives as for giving me advise on proper measurement for my holster belt. It arrived more quickly then i expected but appreciated the prompt shipping on your part. I couldn't wait to try it for fit and was very pleased and quality seems very good. Thanks Ron Hoyt

Shipping costs seem high, but that is due to international shipping.

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.