Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Pauly Two T OR, United States
2023-06-16
I had a great experience with the Emporium. They have some pants cut in a more modern fit. This was a great benefit for me as I am short and short waisted! Maybe in future you could consider offering more Trousers with a similar cut. I'm sure I am not the only person who would prefer the fit! The order arrived very quickly and was exactly what I wanted. Thanks, Historical Emporium!
Two gun Toby , United States
2024-09-07
First rate company. First time I've bought a product in over twenty five years that didn't have so much as a single fault.
Mark A CA, United States
2023-10-13
My order was delivered within 3 days of placing it and I did not request expedited delivery. Very fast.
Boomer MO, United States
2023-06-30
I love the selection! As a professional Award winning drummer and 3 time nominated songwriter/producer/background vocalist of Southern Rock, Rock and Electric Blues, my stage wardrobe is Historic Emporium.