Contacted the HE just to make sure I was supposed to open the vest pocket with a hem ripper, which they confirmed.

They have excellent service for sure. The first watch I received did not work. I notified them & they sent out another watch asap. I was very pleased and will continue to purchase from them. They are definitely a 5 star operation. sincerely, Gary Erickson

Very good

I ordered a pair of Trousers that were too small (MY fault with measurements), and return/credit was no problem... Thank you!

Customer service was great