I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Terrific garment, as described. Came promptly, great quality - love it! Will definitely shop here again.

Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.

Always a positive experience. Items are as described and arrive quickly and well packaged. I am a museum curator and often wear period clothing and costumes. This is my favorite online shop by far!

Fantastic product! Professionally crafted, high quality materials, Packed and shipped beautifully. Comfortable lining of interior and pockets. I wore it the entire evening and was not once uncomfortable or heated. And the jacket weathered it nicely, a quick brushing, and it looked like i just took it out of the bag.

This is where you go for clothing like this.