Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.

Shipping costs seem high, but that is due to international shipping.

I've been looking for a frock, since I saw Celo Green in one years ago... then, I got a job at a Coutnry radio station and seriously started looking around. I could find gimmick and Halloween material, but it wasn't until I found this site I found what I was looking for.. Fits like a glove and I chuckled when I tried to put my keys in a pocket......THERE AREN'T ANY!... They didn't have cars in the 1800's... LOL. If you are looking for a Frock, this is the place to be.. Canadians... relax, it will get there... it just takes a couple of weeks..

Phone orders are always taken politely and efficiently.

It is such a wonderful piece, I am very pleased with this purchase!

The top hat was exactly like the one I had as a kid in my grand parents house!!!