Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.

HE was very quick to replace the wrong boots that were sent to me by mistake. Very friendly and understanding. Noel was eager to figure out what happened with my original order!.

The products were everything I expected. The products were in stock, communication was excellent and delivery was FAST!

The service was great and fast and your employees I talked to were helpful when trying to figure the size I needed. Tks for everything. DG

Overall, i am generally very happy with the products and services from Historical Emporium. I live in the UK, so however, i would just add that once the postal shipping charges plus the customs tax charges are added, buying products from Historical Emporium can work out as a rather expensive proposition. Of course, i understand that this is no fault of your good selves, though it does very much put me off buying from you in future. IF An item is over a certain price, an exorbitant customs charge is added. Combined with the postage, it can work out to a rather hefty expense. Can't fault your wonderful products of course, but the added expense does put me off somewhat. Best Regards Jack

I was pleasantly surprised at how reasonably priced everything is, and how well made the items I ordered turned out to be! I am planning to purchase some more items to use in my everyday wardrobe, as well in steampunk costuming.