I had issues with my delivery address and their customer service contacted me back almost immediately even though it was after hours listed on the site. They worked things out very quickly and efficiently. Some of the best customer service I've ever dealt with. They also shipped the order fast and it arrived in great condition.
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Grace TN, United States
2023-01-06
It came on time of what the schedule said it did!!! The item is very durable and absolutely stunning. I will definitely recommend this to my friends and family. Thank you very much.