I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question. I'm very impressed

Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

I should have ordered the 42" or 44" but you were out. I could not wait and thought it would be OK but it was not (my fault).

Great service,swift delivery and excellent product - people always compliment the 'dapper' look and how they like it - thanks

When looking for clothing (note I don't say 'costumes') of high quality to wear at events/locations like historical railroads, Dickens fairs, and such, the Emporium has what I need!

Super helpful and went out of their way to ensure the package arrived before my event! Great product and service, highly recommend!