Order complete. All items purchased exceeded expectations.
Civil War Experience CA, United States
2024-10-11
Excellent customer service. Product was checked and re-checked for shipping, arrived on two hangers and covered with a long clear plastic bag, ready to hang in my closet until I use it. Thank you so much!
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
VictorianJ PA, United States
2023-05-04
I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.
Tom CA, United States
2022-11-25
Great experience. Great quality shirts and very fast shipping.