Good customer, fast and helpful. boots arrived early.
Steve NC, United States
2023-11-24
I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Civil War Experience CA, United States
2024-10-11
Excellent customer service. Product was checked and re-checked for shipping, arrived on two hangers and covered with a long clear plastic bag, ready to hang in my closet until I use it. Thank you so much!
Brett BC, Canada
2022-08-05
Sorry for the midlin rating on price , it's the U.S.-CND conversion that kills . Have ordered items in past , will again , only hope is the currency exchange will be better ?
Daniel McCoy AL, United States
2024-04-13
I've bought many items from you and I've never had a problem. Any chance you could start offering items that go up to 1945?