Apparently I ordered the wrong size belt for my belt & holster set. Talked to a very polite and informative individual when I called in. He was able to determined what size I needed. I received the new belt in just a few days. It fit perfectly. Excellent service and exceptional product.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
OK Corral gunfight FL, United States
2024-03-01
I will be a returning customer and will speak highly of my experience to others.
Nordica ME, United States
2023-10-04
Always a positive experience. Items are as described and arrive quickly and well packaged.
I am a museum curator and often wear period clothing and costumes. This is my favorite online shop by far!
Anton IL, United States
2025-03-01
Very happy with all my orders.
David VA, United States
2023-11-17
This is not my first order of clothing. I have also ordered a watch and have been satisfied 110%. Excellent company to deal with and will continue dealing with. And passing on to my family and friends.