I purchased a Red Bib shirt which was not the material advertised. This came as a surprise to Customer Service who immediately sent me a return label and RMA.
They were great, the company that made the shirt was not following the agreed upon material choice were not so great.
J.D. NC, United States
2023-09-15
I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.
Anonymous Customer FL, United States
2023-08-30
After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.
Santa at the P DE, United States
2022-12-14
The old time swim suit for my Special Olympics Polar Bear Plunge will be a huge success as I am going as Santa. The Red and White I am sure will delight the little ones on the beach. Also the size was great even a little bigger than expected.
P J Smith DE, United States
2024-08-16
Ordering was a breeze and the quality was better than expected ,item fit well and was a perfect edition to my regency dance outfit I wear. Thanks P J Smith
Bob E CA, United States
2023-07-14
I always get fast, friendly, professional service at Historical Emporium. Recently I had to send back an item that was the wrong size, they handled it and refunded my money very quickly. I highly recommend Historical Emporium.