Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Gale NY, United States
2024-08-26
Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.
I ordered a drop loop holster and surprised how fast it arrived. I was amazed at the quality and craftsmanship. Unfortunately I ordered it a little too big. I shipped it back and within two weeks got the new holster. The new holster fits and looks awesome. I'm extremely satisfied and will definitely give Historical Emporium my business in the future.