I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.
Peter B MA, United States
2022-11-10
I purchased a Red Bib shirt which was not the material advertised. This came as a surprise to Customer Service who immediately sent me a return label and RMA.
They were great, the company that made the shirt was not following the agreed upon material choice were not so great.
Don OH, United States
2023-01-13
I was very pleased with my purchase. I received a great looking western gun belt and holster. They are very well tooled. Thank you for your service.
Curtiss TX, United States
2024-11-09
Great product, quality and as advertised.
Wonderful s MT, United States
2023-02-09
Absolutely beautiful selection of historical clothing and pieces on a website that is very smart and easy to use! After forgetting to add another item following a submitted order, I had to call customer service. WOW! This company has the best customer service I have encountered in years!
Thank you for a wonderful site that is very enjoyable to just browse, let alone order!
Kathy Berscheid
Montana
Doug J NJ, United States
2023-02-10
I have ordered many times from you. My last order, I had to exchange a hat for a larger size. It was easy and I recieved the new one in days.