I have made multiple purchases in the past 6 weeks, every single interaction has been great. I've had to send back a couple items due to not fitting properly. I received my refund the same day item was returned. I had to make a phone cal in regards to an order, customer serve rep was a pleasure to deal with. In this day and age customer service as good as historical emporium is few and far between. Thank you and keep up the great work !!!!
Roy KY, United States
2022-08-24
Great customer service! I had ordered and received the wrong sized holster. I called and was instructed how to size it. I had the replacement in 2 days. I sent the other back my cost for shipping, it was my error. Great service, great product, very happy customer here.
Ric B VA, United States
2022-11-03
Very friendly staff that was understanding of my issue and went out of their way to help! Great customer service; the kind that is rare these days!.
Gale NY, United States
2024-08-26
Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.
Appinhighlander FL, United States
2025-03-01
The most authentic, varied selection of historical costuming at affordable prices!
Ed Owens TX, United States
2024-06-28
Good customer, fast and helpful. boots arrived early.