I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.

The watch fobs look nice and will compliment my watch chains. Could have been larger diameter.

I wasn't expecting such fast service. I don't order things very often. But getting merchandise within a week +/- beats the old way. Thanks to the Internet, streaks ahead of the postal service. It might be a bit of a lark, to do it the old way just to find out if it will still take 6-8 weeks to ship. Lots of young people can't believe that is used to take that long. All in all very convenient. Very fine store with excellent customer service.

Over the years, I have purchased four blouses and several skirts for my Victorian time period. I have always been very pleased with the quality and service. I have found the skirts to run a little large in the waist, but there are extra buttons to make easy adjustments. Blouses are always my perfect fit. Various jewelry purchases always get compliments. There have been occasions when I chose Historical Emporium garments because they are shipped more rapidly than competitors. My husband has a full Victorian outfit from Historical Emporium that he is proud to wear, plus two different top hats. He carried the grey one in his car to put on whenever visiting our History Center!

The emporium is my general store in the 21st century

Great customer service, I had a question about my order Julia got right back to be with an answer. Fastest reply I have ever received from an email I sent.