The owner and staff were above-board accommodating, knowledgeable, courteous, and thoroughly enjoyable. It was a great experience.
Michael Kroksh NC, United States
2025-05-31
Returns are easy and no problem
J.D. NC, United States
2023-09-15
I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.
Valerie OH, United States
2022-11-03
Super fast ship, highest quality workmanship!!!! True to fit was very important!!!! Spectacular!!!!
Loving wedding... v CA, United States
2023-03-10
Less than a week before her wedding, my daughter informed me that the colors would be black/white and green. A day or two after that, she sent me a photo of the tie she was going to be wearing. So I'm in a bit of a panic, and I think, "Hey, I get all kinds of cool stuff at Historical Emporium. I wonder if they can get this to me on time?" So I look up the emerald green vest that I wanted and call in to order it, and have it shipped as fast as possible TO UTAH (since I'd be leaving my home in Eureka, CA before it was even shipped). The support person said, "No problem, we can get it there via normal two-day." I worry and ask if I need to pay for overnight. They quote me the difference, and then say, "It'll get to Utah on Thursday, no problem. Overnight will only get it there one day earlier." So I trust them, and it gets there the day before I do! (Did I mention I drove there, and it took me three days?)
The vest and matching tie are perfect. I also got an ivory hat band for my top hat. I supplemented it with my blue striped trousers... that I originally bought from the Emporium. Fantastic. Of course, my daughter looked better, because... well, she's my daughter. Lovely wedding!
Dusty Brown , United States
2024-08-22
All items were packed well and arrived promptly which was much appreciated.