I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Jean W CA, United States
2023-05-12
I made a phone order and customer representative was personable, helpful and took time to answer my questions.
Sheila PA, United States
2023-04-14
Old fashion company with old school customer service and quality. I'm 76 and online ordering is a challenge Costomer Servic made it easy and took the time to explain all steps..very refreshing. And yes I will be back! Tkx