I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Joe G H IL, United States
2023-04-07
I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.
OK Corral gunfight FL, United States
2024-03-01
I will be a returning customer and will speak highly of my experience to others.
Maribel Wadsworth MT, United States
2023-10-27
A first-time customer, I finally acted on purchasing a sale item, encouraged by other customers' high rating. I was greatly impressed! I wish you had more edwardian styles for women. Maybe the Downton Abbey craze has died down, but Edwardian clothes are so hard to find!!! Please consider restocking choices, including walking suits, tea gowns and evening dress.
Anonymous Customer , United States
2024-12-01
I did order a red Double breasted vest it says 46 but it's more like a 44. Your return policy is confusing. I put it back in the box and there it sets.
Kathleen J Palone OK, United States
2025-01-31
Your company is first rate for fantastic garments and delivering them on time and they are pristine when they arrive. I couldn't be happier. Thank you.