Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Kelt NM, United States
2023-10-18
Great store. Im a regular!!
Jim MI, United States
2022-12-23
I recieved exactly what I ordered with no surprises. I will be buying from you again. Thank you
Al Chewning , United States
2024-03-29
I've been buying clothes from Historical Emporium for about ten years. Obviously, I appreciate the quality of the products and the customer service. If there was ever a problem, it was handled quickly, politely and to my complete satisfaction.
VictorianJ PA, United States
2023-05-04
I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.
Victor MN, United States
2024-08-22
I had a return that was very easy to handle via email. So pleased as a return customer.