My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Customer service is outstanding allow me to pick up an item and try it on make an appointment for December Dickens Fair in Daly city, recommend this establishment to anyone

Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

Like the company and it's products.

The rig isgreat.Well made. Very satisfied and I'll be back soon.Thanks.

The service and the products were exceptional. I first bought a belt that was too small sent it back here come another one a very next week