My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.

Great price and fit

Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.

Great look. material is very good.

I love the Victorian style,people dressed to the 9ns even to go to a baseball game, the Kentucky derby is a prime example of throwback dress ,derby an# women's one off styled hats

I made a phone order and customer representative was personable, helpful and took time to answer my questions.