I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Ibrahim Arrahim WA, United States
2024-11-15
It was my first experience, and it ended up being very, very rewarding, I looked forward to seeing new items in the future. Thanks
Pierre Gallant QC, Canada
2023-10-13
All good !
Sheila PA, United States
2023-04-14
Old fashion company with old school customer service and quality. I'm 76 and online ordering is a challenge Costomer Servic made it easy and took the time to explain all steps..very refreshing. And yes I will be back! Tkx
Ron OK, United States
2022-09-01
Great place to do business with...fast shipping and quality item.
Calvin CA, United States
2022-11-18
Amazingly fast shipping within California. Thank you!