I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Joe G H IL, United States
2023-04-07
I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.
Suellen CA, United States
2023-09-07
Your company is very customer awesome. They are so helpful with orders. Thank you so much for making our costume event so fun.
Allison T KY, United States
2023-03-23
Great service,swift delivery and excellent product - people always compliment the 'dapper' look and how they like it - thanks