I am new to Historical Emporium, but I wish I had found your site years ago. The customer service is excellent. Before I even ordered anything I called the phone number to see if anybody would answer. I've ordered from sites before, had a problem, and couldn't ever reach anybody for help. Not the case with Historical Emporium. Somebody answered the phone immediately and they were so kind and courteous. I have since ordered several items and EVERY SINGLE ONE OF THEM has been PERFECT. No flaws, no defects, excellent quality! Packaged well, arrived safely and quickly. Every time! I'm sure I will make many more purchases. It is so nice to be able to order with confidence knowing I will get a quality item and if I have a problem I can speak with somebody about it. The prices are fair and to tell you the truth I am willing to pay a little more for excellent quality and excellent customer service. I read a review for an item on your site where the customer fussed t hat they found the same item on another website for 10 dollars cheaper and to shop around before buying from Historical Emporium. I thought w hat bad advice! Yeah, go ahead and order t hat cheaper item on another site. You will probably get some lower quality knockoff item and lousy customer service when you have to return the item because it was crushed or damaged because the company didn't care and shoved it in too small a box because they wanted to save money on shipping it to you and lots of luck speaking with a human being to get the issue resolved. I will tell everyone to stick with Historical Emporium. Above average quality items, above average quality customer service, and above average selection of IN STOCK items (so many other companies sell things they don't even have in stock and you wait for months). I just love this company. Please don't ever reduce the quality of items or the quality of customer service. Thank you!!!!!

Products were delivered as advertised and arrived ahead of estimated shipping date. An overall good shopping experience.

Very satisfied with my purchase. I'm skeptical when purchasing products online. I'm one t hat likes to see something tangible t hat I can touch and check for craftsmanship. The cane I bought from Historical Emporium was every bit of w hat they explained it would be and more. I was extremely satisfied with my purchase and the customer service I received. The shipment was at my door faster than purchases I've made from other online vendors before. Overall I'm very impressed with my Historical Emporium experience.

You have excellent well made products with real leather, I've purchased a pilots cap and cowboy hat and both fit great, delivery was faster than I expected, and they were in contact with me throughout the process. 100 percent would recommend and will buy from you again.

Great to deal with

Noel walked me through my first order and it arrived quickly. I'd ordered a size too large, and once again Noel guided me through the return with cordial professionalism. Replacement Trousers arrived on the east coast within two days -- and two hours before I got the email notifying me they had shipped. That is unbeatable customer service and insanely fast shipping, and exemplifies personal attention to customer satisfaction! I am already a repeat customer.