After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Yvonne CA, United States
2023-08-14
I spoke with Noel at Historical Emporium to get some advice and sizing on a few items to surprise my husband on his birthday. Noel was spot on accurate describing what size I should order. He helped me measure some of my husbands clothing that does fit him and he accurately picked out the sizes for his two shirts and the double breasted vest. Noel also suggested one of the shirts to give versatility to the outfit. We are extremely pleased. The quality is top notch on all the items, well made, and fit wonderfully. I would say the sizes are true to size now that I know what size my husband does wear.
I needed a couple items on a short timeliness, so I contacted CS to make sure the items I wanted were in stock. The rep happily looked up each item and verified sizes and colors. It only took a minute and I was ready to order.