Always very pleased with items purchased and quick dispatch. Excellent firm to deal with.

Great products and awesome fast service and shipping

First order size was wrong - too tight. Wrote to get understanding of return, very well handled, large size arrived three weeks later in Canada.

We got exactly w hat we wanted.

Wonderful purchasing experience. Easy to use website and easy to order. I needed to order twice to get the right size, since I measure between size options. My return was processed immediately after receipt, so I'm very pleased. Great customer communication with emails recording purchase, delivery with tracking information and, if returns then processing the return and crediting my account. I never had to wonder w hat was going on.

I'm a woman with a big head and a lot of hair. I've searched for 5 years now for a summer straw top hat that was large enough for me. Five years ago I purchased a wool felt top hat from a local men's hat store in my city, because I'd purchased a floor-length winter coat and felt that my old hats make me look like a mushroom. I wanted to extend the "tall" look of the coat with a long hat. I became so accustomed to wearing a top hat that I wanted a summer version. This has been quite a challenge to find. Usually, when I've found one in the past they were all too small. This one came in sizes, which was a huge plus for me. Once received, it's even better than I expected! The quality and the weave of the hat is smooth and elegant. I LOVE this hat! People stop me on the street, in admiration of any top hat I wear. It's a unique look for a woman and is becoming my personal trademark. I have 3 winter wool versions. After finding this one, I did locate another straw hat from a different company in a "natural" straw color. It was half the price, and although I do like the other one, this one from the Historical Emporium is very obviously of a higher quality. Very glad to have found you. Thank you for producing such a high-quality product! I'm now donating all of my other summer straw hats to charity!