Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

Prices were better than anywhere for my item. Arrived SUPER QUICK!!!

I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question. I'm very impressed

Product delivered on time and in great shape. Packaging to protect item from damage was excellent.

I found what I needed on their web page. That was hard to do only because there was a lot of choices, but after I decided I ordered and the package arrived that same week. The company did send me a message to confirm I received the package and thank me for my purchase. As for the product it was of good quality and with expected alterations it fit great. I have done historical reenactments for over 20 years, and this company has historically accurate clothing.

Their sizing is different from other sutlers, as they run bigger...so beware.