I have no complaints at all. Everything I have bought so far , I have had no issues.

I love the selection on the website, and the prices are fair. I received it in a very timely manner.

I REALLY appreciate the old fashioned items offered at reasonable prices. The only thing I would suggest as an improvement is a little better tracking system for packages. This is not big deal overall but I like to watch for packages as I live in a rural area and if I do not know something is coming, it can sit in the mailbox or beside the mailbox for a couple of days... And nowadays, it could grow legs and walk off, if you know what I mean.

I did order a red Double breasted vest it says 46 but it's more like a 44. Your return policy is confusing. I put it back in the box and there it sets.

Their sizing is different from other sutlers, as they run bigger...so beware.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.