Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.
michael s CA, United States
2024-02-24
this is a second purchase from the company and not the last.
Rod CO, United States
2023-04-13
I wanted to know how quickly I could receive and order once I placed it. The gentleman said that the item I was interested in could arrive in about a week. I placed the order on a Monday, and I was delivered on Thursday the same week. I called again after receiving the order for some general information and the young lady on the phone was super sweet and extremely helpful. I could be happier with the entire experience. I will definitely be ordering LOTS more in the future. Thank You
Richard Banks NH, United States
2021-04-30
Had to refund/exchange for sizing reasons. Process was easy and new product arrived quickly. I wish I didn't have to pay for shipping back as I feel the product was grossly mis-sized.
George WA, United States
2022-06-16
The only issue was my misunderstanding of the sizing process....
Pauly Two T OR, United States
2023-06-16
I had a great experience with the Emporium. They have some pants cut in a more modern fit. This was a great benefit for me as I am short and short waisted! Maybe in future you could consider offering more Trousers with a similar cut. I'm sure I am not the only person who would prefer the fit! The order arrived very quickly and was exactly what I wanted. Thanks, Historical Emporium!