I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
A.W. Starr, 2d Calif. C CA, United States
2023-04-13
Have purchased many times from Historical Emporium.
Always quality and fast service.
Thank you.
Classics white b FL, United States
2021-10-15
Historical Emporium had a sale on white blouses and I wanted a new white blouse. A great selection plus speedy and safe delivery means that I received exactly what I was looking for!
VictorianJ PA, United States
2023-05-04
I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.
Kelly S NM, United States
2023-04-27
Very nice vest, arrived quickly. Have received quite a few compliments on it. I'm very happy with it.