This is not my first order of clothing. I have also ordered a watch and have been satisfied 110%. Excellent company to deal with and will continue dealing with. And passing on to my family and friends.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

Both my husband and I have purchased from here and would tell others about you!

The item I wanted was out of stock - an employee notified me the day the item was re-stocked and shipped same that day.

Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size

For the most it was a great expereince. I will say the suit coat seemed to run a little larger than true to size (2x was a good bit larger than a 50,) but there was no problem returning it. I will also say that your return/exchange process could use some work. In the age of Amazon the print this form, arrange your own shipping model seems both archaic AND a tad punitive. I realize you're not Amazon scale, but you are competing in that marketplace.