Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.

I was concerned because the dress fabric had such a strong dye scent and the front of the dress was almost 2 inches longer than the back on the hanger and when I tried it on. After I washed the dress and hemmed the front I am happy with it. I am impressed with the details and it pressed easily enough.

Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.

I wanted to know how quickly I could receive and order once I placed it. The gentleman said that the item I was interested in could arrive in about a week. I placed the order on a Monday, and I was delivered on Thursday the same week. I called again after receiving the order for some general information and the young lady on the phone was super sweet and extremely helpful. I could be happier with the entire experience. I will definitely be ordering LOTS more in the future. Thank You

Customer service was great

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.