delivered on time and nice quality better than expected.

When I want something specific -- like a vest, hat, suspenders, etc. -- in a certain style, shape, color, I can find it here. Plus, I usually find something else that I wasn't looking for that I absolutely cannot live without. Sometimes that's a bad thing!

Phone orders are always taken politely and efficiently.

Great items that fit relative to period sizing. Had to do some minor alterations due to height and sleeve lengths. I appreciated the prompt customer service response when i had questions.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.