Customer service was very good. Helped me figure out the right size gun belt. Package arrived a day early.
Jack Midlothian, United Kingdom
2023-08-14
Overall, i am generally very happy with the products and services from Historical Emporium.
I live in the UK, so however, i would just add that once the postal shipping charges plus the customs tax charges are added, buying products from Historical Emporium can work out as a rather expensive proposition.
Of course, i understand that this is no fault of your good selves, though it does very much put me off buying from you in future. IF An item is over a certain price, an exorbitant customs charge is added. Combined with the postage, it can work out to a rather hefty expense.
Can't fault your wonderful products of course, but the added expense does put me off somewhat.
Best Regards
Jack
Richard Schmidt SC, United States
2025-10-03
I had issues with my delivery address and their customer service contacted me back almost immediately even though it was after hours listed on the site. They worked things out very quickly and efficiently. Some of the best customer service I've ever dealt with. They also shipped the order fast and it arrived in great condition.
Gator18 NV, United States
2024-03-22
Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.
Jeffrey S MN, United States
2023-03-08
The item is wonderful!! I wear it every night in bed. It's very functional, and I don't consider it steampunk at all. Take care.