I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

Both my husband and I have purchased from here and would tell others about you!

My experience with Historical Emporium has been excellent. Easy ordering, fast delivery and excellent quality. The fit of the garments, hat, coat and trousers, have been spot on.

I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.

Great service... I think you need sharper images especially in the collar area for your shirts on your website...