After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.

I had a return that was very easy to handle via email. So pleased as a return customer.

Very well satisfied with the company. This particular vest wasn't exactly what I expected because it was a stiff canvas fabric. I've had such good luck with all the other products I purchased from Historical Emporium that I didn't pay that close attention thinking it would be very much like the other vests. I'll be back as a shopper.

I was very pleased with my purchase. I received a great looking western gun belt and holster. They are very well tooled. Thank you for your service.

High quality material and color. Shipped quickly. Elegant and awesome.

Less than a week before her wedding, my daughter informed me that the colors would be black/white and green. A day or two after that, she sent me a photo of the tie she was going to be wearing. So I'm in a bit of a panic, and I think, "Hey, I get all kinds of cool stuff at Historical Emporium. I wonder if they can get this to me on time?" So I look up the emerald green vest that I wanted and call in to order it, and have it shipped as fast as possible TO UTAH (since I'd be leaving my home in Eureka, CA before it was even shipped). The support person said, "No problem, we can get it there via normal two-day." I worry and ask if I need to pay for overnight. They quote me the difference, and then say, "It'll get to Utah on Thursday, no problem. Overnight will only get it there one day earlier." So I trust them, and it gets there the day before I do! (Did I mention I drove there, and it took me three days?) The vest and matching tie are perfect. I also got an ivory hat band for my top hat. I supplemented it with my blue striped trousers... that I originally bought from the Emporium. Fantastic. Of course, my daughter looked better, because... well, she's my daughter. Lovely wedding!