Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.

Your customer service is top notch!

I have bought several items over the last 5 or 6 years. Between reenactments (portraying Jefferson Davis) or an slight adjustment in wardrobe and we're Victorian era or the western look. I have sent others to your company and when in South Carolina earlier this year one of those I recommended was there in full costume taking part in the event. I had to return a couple of collars for exchange due to my own poor measuring and it was quickly resolved.

Great product, probably no surprise the pants I ordered were too small, I believe they are sized for 1958 men, not us modern era sized men. Great fast refund & shipment of pants that fit me. Thank you.

suspenders had mildew or stains on leather. I promptly got another shipped to me but the first should have been inspected before sending out. Hopefully a lesson learned.

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.