Product Inquiry Form

Fontaine Vest and Tie Set - Black
Item: 008330
Customer Reviews of our Store
Guy
VA, United States
VA, United States
2023-05-24
This was as close as I could find to the actual item I was hoping to find but it worked.
Ray
CO, United States
CO, United States
2022-08-26
Great product and great customer, thank you!!!!
Don Lewis
AR, United States
AR, United States
2024-07-19
We ordered a pair of Trousers. They were too small. We needed them in a hurry so we ordered another pair. We should have " returned" them instead of "exchanged" them. But Julia got it taken care of and things are fine.
PJ, GreymistLLC
PA, United States
PA, United States
2023-04-20
I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Robert L. Anderson II
TX, United States
TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Bob
CA, United States
CA, United States
2024-12-21
The customer service folks were quite helpful as I called and chatted with them a few times with different questions. The checked on colors and confirmed measurements and more :-)