Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Anonymous Customer VA, United States
2023-10-13
Great product and amazing customer service.
CPH C OH, United States
2023-10-23
Easy to use website to place orders. Order was posted within a day or two of order. Order arrived when Historical Emporium said it would arrive. Price was reasonable for a garment that looks like period clothing and looks great on stage.
Bart CA, United States
2024-09-26
There was a problem with the gift card I had received. However it was quickly resolved by phone contact with an actual human, not AI.
Six-Shot S NH, United States
2023-07-13
I initially ordered a Frontier Classics black cotton duster in size large because that is my usual size. However, when I put it on, 2 men and a boy could have fit in it with me. I called Historical Emporium and spoke with Noel. He immediately shipped out another one sized Medium within and hour with a return shipping label. The Medium size I received fit perfectly and I returned the size Large using the same box with the return shipping label Historical Emporium provided. You might find it for less money someplace else but you won't find the same customer service anywhere else. I'm a satisfied customer.