I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I received my order promptly and was amazed at the quality of the garments I ordered. I can wear them "on the regular" for an entire day and they will hold up well. Better made than most in retail. Seamings, buttons, fabric, and finishes were superior quality. AND, the garments even came with hangers!

Thank you your products are great

I have been actively reenacting the Old West, since the late 1960's, and have performed in both live action shows, and films, which required extras, and stunt people, familiar with the West, and the Indian, and Civil War, periods. But, in those days...if we could not find the actual, authentic, clothes, and equipment to use...and the wardrobe department was unable to provide the proper items...we hand made everything we wore, ourselves. There were NO places like the Historical Emporium in existence at that time. So, I cannot tell you how much I appreciate your firm's existence! I am now 70 years old, having just reached my 50th year of marriage to the same women, whom I MET in a STUNT SHOW, playing a Saloon Girl, where I first talked to her ON STAGE, for the first time. In celebration of this anniversary, we are throwing an Old West Party, on my ranch near Austin, Texas...where everyone dresses like its the 1880's...inviting everyone we know. This is why I bought my things from you people...and I cannot be more pleased I did so! Thank you!!

I had a great experience with the Emporium. They have some pants cut in a more modern fit. This was a great benefit for me as I am short and short waisted! Maybe in future you could consider offering more Trousers with a similar cut. I'm sure I am not the only person who would prefer the fit! The order arrived very quickly and was exactly what I wanted. Thanks, Historical Emporium!

I had a return that was very easy to handle via email. So pleased as a return customer.