One of the pants were on special order and said they could take an extra 2-3 weeks to ship, and they only ended up taking an extra five days, I was very happy with how quickly they sent out everything I'd ordered.

A+++++++

Real happy with the item price ok until it showed up in the sale list

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.

Shipping costs seem high, but that is due to international shipping.

I've bought much from Historical/western emporium and have never had a problem. I like that it's so easy to keep track of the product as it's being shipped. Great work!