I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.

This site offers quality products tailored to the styles of various periods in history. Items aren't Halloween costumes but excellent garments that are for normal usage, daily if one wished to. With others dressed accordingly, it is something like stepping back in time! The Historical Emporium delivers their merchandise as quickly as possible and always provides professional service.

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

I found what I needed on their web page. That was hard to do only because there was a lot of choices, but after I decided I ordered and the package arrived that same week. The company did send me a message to confirm I received the package and thank me for my purchase. As for the product it was of good quality and with expected alterations it fit great. I have done historical reenactments for over 20 years, and this company has historically accurate clothing.

Always a positive experience. Items are as described and arrive quickly and well packaged. I am a museum curator and often wear period clothing and costumes. This is my favorite online shop by far!

I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.